Walgreens Island Lake, Illinois Pharmacy

  The worst Walgreens I have ever encountered. Their pharmacy is an absolute nightmare. This store will repeatedly go without a supervisor or manager on duty and I think that's... read more where a lot of their problems lie. Every time I've called to ask for a supervisor or manger to speak to they are never there. I've even gone in person a few times and same situation. This Walgreens will continue to lose valuable life long customers if such negligence of a reputable corporate owned chain continues. I've spoken to countless other individuals who have encountered similar experiences and will not longer be shopping at this location. It's sad when the only Walgreens in your area is this terrible...

  The pharmacist at this location is extremely rude. He didn't fill my wife's prescription for a week coming up with excuses. The doctor called multiple times asking for the script... read more to be filled and making any revisions. The pharmacist kept my wife on hold for an hour periodically picking up to say something under his breath and put her back on hold. We had to drive there still on hold there entire time even through the line. My wife asked why he is keeping her on hold and not assisting to get this issue resolved, he says and I quote, "Oh, is that you... Hello?(picks up the phone and says hello)" My wife says hello over the phone in front of his face and then laughed at my wife. No prescription. Nothing. This man deserves to have his license taken away from him. How can someone like this even work in a healthcare related field? Still no prescription. Going to a new pharmacy.

  Pharmacy staff is extremely rude. Anytime I have had to come here the lady with the red hair is extremely unfriendly. Shouldn't work here.

  Had a 3:00 appointment for a vaccine. 8 people ahead of me. When number 7 went in & out, I waited 45 minutes for them to call me. They skipped... read more me & called the next person. I had to intercede & they said my paperwork got mixed up somehow. I left at 4:40. This was my first (and last) visit to the Island Lake Walgreens. Lake Zurich is much more organized and efficient.

  Despite a standing directive to wear masks to prevent COVID transmission, this store allows customers to callously and with no concern for other people's possible vulnerable conditions, enter and conduct... read more their business without any mask at all. Not just wearing one on their chin, NO MASK!
Not a one-time observation. Routine. If you have any conscience stay away from this store.

  Since it's rare these days to have a pharmacy that cares, I have to rate this one.
The staff is friendly, quick, and really helpful. The pharmacist though, is amazing.... read more (Vijay) He has helped me on several occasion, under the wire and always with compassion and kindness.

  I have been a longtime customer of this store (since it opened) and have been extremely aggravated with the customer service as of late. The newer staff is very... read more unfriendly and have no personality. The people that have worked there for years try their best to keep things upbeat but the atmosphere is definitely a downer. Management really needs to get a grip on their staff.