John Kim Walgreens Island Lake, Illinois pharmacist photo

Welcome to

Walgreens Island Lake, Illinois Pharmacy

I'm John Kim, Pharmacist?

I am the manager lead pharmacist at the Walgreens Pharmacy at Island Lake, Illinois. And I am here to tell you that I don’t care about you. I believe it is my right as well as my employees right to not give you your prescriptions, keep you on hold, and laugh at you when you finally come into our store. In no way shape or form will I take responsibility for my staffs poor decisions to mock someone who is waiting for their medication.

I am in control. I control your medicine. You must listen to me. Don’t you dare get angry with me or my staff for mocking you or your loved ones. We provide you with the medicine. Not even your doctor can help you.

The above is a dramatization of John Kim’s Pharmacy policies.

Walgreens Pharmacy Island Lake Illinois Review
Walgreens Pharmacy Island Lake, Illinois Nextdoor review comment thread screenshot
  •   The worst Walgreens I have ever encountered. Their pharmacy is an absolute nightmare. This store will repeatedly go without a supervisor or manager on duty and I think that's... read more

    thumb Jailene H.
    4/12/2025

      The pharmacist at this location is extremely rude. He didn't fill my wife's prescription for a week coming up with excuses. The doctor called multiple times asking for the script... read more

    thumb Andrew H.
    4/09/2025

      Pharmacy staff is extremely rude. Anytime I have had to come here the lady with the red hair is extremely unfriendly. Shouldn't work here.

    thumb Kelsey R.
    12/26/2021

      Had a 3:00 appointment for a vaccine. 8 people ahead of me. When number 7 went in & out, I waited 45 minutes for them to call me. They skipped... read more

    thumb Rosie M.
    12/03/2021

      Despite a standing directive to wear masks to prevent COVID transmission, this store allows customers to callously and with no concern for other people's possible vulnerable conditions, enter and conduct... read more

    thumb Pete J.
    10/29/2021

      Since it's rare these days to have a pharmacy that cares, I have to rate this one.
    The staff is friendly, quick, and really helpful. The pharmacist though, is amazing.... read more

    thumb Sarah J.
    12/07/2019

      I have been a longtime customer of this store (since it opened) and have been extremely aggravated with the customer service as of late. The newer staff is very... read more

    thumb Anne S.
    7/07/2018
Walgreens Pharmacy Island Lake, Illinois outside photograph
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Walgreens Pharmacy Island Lake, Illinois
Island Lake, Illinois
4:22 pm, Apr 29, 2025
temperature icon 63°F
overcast clouds
Humidity Humidity: 53 %
Pressure Pressure: 1016 mb
Wind Wind: 8 mph
Wind Gust Wind Gust: 11 mph
Clouds Clouds: 100%
Visibility Visibility: 10 km
Sunrise Sunrise: 5:50 am
Sunset Sunset: 7:49 pm

Walgreens Pharmacy located at 442 W State Rd, Island Lake, IL 60042 Pharmacist John Kim review website.

**Walgreens Pharmacy, Island Lake, IL – Pharmacist John Kim’s Staff Mocked Patient and Withheld Medication**

This is a review detailing an unconscionable experience at the Walgreens Pharmacy located at 442 W State Rd, Island Lake, Illinois. My wife, a resident of this community in need of her prescribed medication, was subjected to appalling behavior by the pharmacist on John Kim’s staff.

This pharmacy held her necessary medication and then proceeded to treat her with utter disdain. When she contacted the store, she was reportedly left on hold for an extended period. Upon her arrival at the Island Lake location, the situation shockingly worsened.

The pharmacist made it clear that he had no regard for patients. He asserted a belief in his right to withhold prescriptions, and laugh at them upon arrival.

The  attitude of the pharmacist was one of complete control over patients’ access to their medicine,  despite needing medication prescribed by a doctor, the pharmacist believed his authority superseded patient needs and basic human decency.

This is not merely a case of poor customer service; it is an alleged abuse of power within a healthcare setting in Island Lake. Holding necessary medication and then ridiculing the patient is beyond unacceptable. This behavior demonstrates a profound lack of empathy and professionalism that should deeply concern the Island Lake community.

This review serves as a serious warning to anyone in Island Lake considering using the Walgreens Pharmacy at 442 W State Rd. Based on this experience, the conduct of the lead pharmacist, John Kim, and the staff suggests a hostile and uncaring environment for patients seeking essential healthcare.

**Date of Incident:** April 9, 2025

**Pharmacist Involved (as identified):** John Kim

This experience demands immediate attention and raises serious questions about the standards of care and accountability at this pharmacy in Island Lake, Illinois.

Review enhance exteriors.